Frequently Asked Questions
Everything you need to know about shopping with M.O.R.E.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping may take 7-14 business days depending on the destination and customs processing.
How can I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
Yes, M.O.R.E. is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes to ensure our garments are as kind to the planet as they are to your wardrobe.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I determine my correct size?
Every product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Can I modify or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.